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  • Launceston
    Level 1, 46-54 Charles Street,
    Launceston TAS 7250
    Level 3, 2-8 Kirksway Place,
    Battery Point TAS 7004
Mckillops Cyber Security

Case Studies

Protecting your business online

The risk from computer hacking or data breaches is a real and growing threat. Our cyber protection insurance can help protect your business from financial impacts.

At a glance

Small business - selling products online

Website, records, other business data

Cyber extortion, business interruption losses, crisis management expenses

The story

Stefan* has a small business selling local products and runs a website to promote his products online. He opened an unassuming email attachment that he thought was from a potential customer – but the email attachment was infected with a ransomware virus.

The hackers blocked all access to Stefan’s computer systems and data, and wouldn’t grant access unless he paid a ransom.

Rather than paying the hacker and opening up his business to further extortion attempts, Stefan hired an external IT consultant to recover his backup data and files, and upgraded his antivirus software.

This process meant Stefan had to close his business, losing revenue and affecting his reputation with customers.

However, Stefan had consulted us when he opened his business and had taken out cyber protection insurance with full cover.

He was able to claim costs associated with the closure of his business, hiring the IT consultant, and recovering records and business data.

This policy allowed Stefan some peace of mind during a stressful and upsetting time, freeing him up to concentrate on the rest of his business – and he was able to open again within a week.

Often, we don’t consider the risks of our online activities. Let us help you select the most appropriate level of cyber protection insurance to protect you and your business.

*Name changed for privacy reasons 

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Important note: This information is provided to assist you in understanding some terms, implications and common considerations of this product. It does not constitute advice, and is not complete, so please contact us to discuss the full details. You should consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD), where applicable, when deciding whether to buy (or continue to hold) this insurance and also whether this insurance is appropriate for you. These documents can be obtained by contacting our office. Deductibles, exclusions and limits apply.